One of the challenges of being a parent is arming your kids with the skills to handle the obstacles life presents. Teaching them how to use 9-1-1 in an emergency could be one of the simplest and most important lessons you’ll ever share. 9-1- 1 is the number to call when you have an emergency…any type of emergency. 9-1-1 is for emergencies ONLY.
An emergency is a threat to life or property. For nonemergencies , callers should contact their police or fire departments using a business number (listed online or in the white pages of the phone book). When dialing 9-1-1, an emergency dispatch operator quickly takes information from the caller and connects them with their local emergency responders. In a medical emergency, the 9-1-1 dispatcher will stay on the line and give
pre-arrival and potentially lifesaving medical assistance while the ambulance is on the
way. Be sure to:
•Post your address and phone number near each phone in your home as visitors and family members may need to relay this information.
• Remain calm…be precise and tell the dispatcher exactly what is happening…what is the emergency.
•Give the dispatcher the location of the emergency and the phone number.
•Stay on the line and answer all of the dispatcher’s questions.
•Don’t hang up until the dispatcher tells you it’s OK to hang up.
For more information on New Hampshire’s 9-1-1 system, visit the website at www.nh.gov/nh911