One of the challenges of being a parent is arming your kids with the skills to handle the obstacles life presents. Teaching them how and when to use 9-1-1 in an emergency could be one of the simplest most important lessons you’ll ever share. An emergency is a threat to life or property. For non-emergencies, callers should contact their local police or fire department using a business number. Teach your child these emergency preparedness skills to your family.
● Post your address and phone number near each phone in your home as visitors and family members may need to relay this information. ● Remain calm… be precise and tell the dispatcher exactly what is happening and what the emergency is.
● Give the dispatcher the location of the emergency and the phone number.
● Stay on the line and answer all of the dispatcher’s questions.
● Don’t hang up until the dispatcher tells you it is okay.
CELL PHONE 9-1-1
In an attempt to cut costs, many households are choosing to cancel their landline telephone service in exchange for wireless phones. Therefore, it is imperative to teach our children also how to use cell phones/smartphones in the event of an emergency. As many of us are aware, there are many cell phone options available, all coming from different manufacturers, with different ways to activate the dial pad in the event of an emergency. Most smartphones will allow one to access a dial pad if the phone is locked, but the process can vary. It is necessary to provide children with this knowledge so that they know just what to do in the event of an emergency while at home or away. Be sure to teach your children:
♥ The proper use of a cell phone in emergency situations.
♥ Teach your child how to get to the dial pad (from the various screens) on your cell phone.
♥ Teach your child to push 911 and then the “call” or “send” button in an emergency.
♥ Explain the seriousness of making the call and that it will result in a police officer, firefighter or emergency medical technician coming to the scene.
♥ Discuss landmarks. If a child doesn’t know their location they should be able to describe their surroundings (street signs, highway mile markers, buildings, etc).
There are several smart phone apps available to instruct your child on how to dial 9-1-1 in an emergency. Be sure to see if there is one for your cell phone!
For more information on New Hampshire’s 9-1-1 system, visit www.nh.gov/nh911